How to Select a Maryland Website Maintenance Company

Alliance  ·  April 23, 2020

When evaluating which Maryland Website Maintenance company to choose for your business website, you want to choose a company that is reliable, efficient, and able to identify the unique needs of your organization. Maryland is a small but diverse area consisting of various medical, manufacturing, defense, financial, and energy industries. Maryland is home to some great companies led by the Maryland Chamber of Commerce such as Marriott International and McCormick. With many thriving businesses comes a need for an impactful website experience to ensure an organization can continue to stand out.

Having a website maintenance partner is there for assistance when you need it is extremely important in maintaining an effective online presence. A website maintenance partner can help take care of all of the routine maintenance and updates your website needs, as well as ensure immediate action is taken to prevent any theft or loss of data.

When evaluating a potential local vendor for maintenance, you want to make sure that they have the knowledge and tools needed to properly maintain your website. Below are some options for criteria you should consider when looking for a website maintenance vendor:

Availability for In-Person Meetings:

Sometimes when planning a project, the project team needs to be able to meet in person in order to effectively collaborate and share ideas. The availability to meet in person also helps you to establish trust and make sure your agency is meeting your needs and project standards. You will want to see if the agency has an office available or is willing to travel to you for projects. For example, here at Alliance, we offer meeting space right in the center of Washington, D.C, which is just minutes from the Maryland area, making it easy to setup an in-person meeting to learn more about our services.

We are also able to visit onsite to review project changes together and take photography onsite for a new website. For our design projects, we also conduct surveys and review all employee feedback together as a group to make sure everyone has a voice in the project’s outcome.

We also offer onsite training to all employees to learn how to use our product. This ability to connect in person allows for a stronger partnership, creates a more personalized experience throughout the design process, and ensures all the client’s needs are addressed.

Communication Tools and Emergency maintenance

When selecting a website maintenance partner, you want to ensure that communication with them will be a simple process. Ask any potential vendors if they offer a direct chat functionality or managed maintenance hours, so you know communication will be a simple process if any emergency website situation were to occur.

Tools for More Effective Website Management

In addition to tools for better communication, a good website maintenance vendor may also offer tools that help you to better manage your website and data, such as more in-depth analytic tracking tools and comparison tools.

Reputation and Positive Client Reviews:

Another important aspect to look at when choosing a website maintenance company are reviews and experiences from past clients to give you an insight into their reputation. This will also give you a better idea of the experience they will offer if you were to use their services.

Top Drupal DevelopersAlliance has been rated a top development agency on Clutch for our custom website designs that focus on brand awareness and increased conversions. As a result, our services have delivered improved online growth and a customized experience for site administrators. Our clients appreciate our attention to detail and the tools we develop to make managing website content a more efficient process.

Clients in Related Industries:

You want to evaluate whether or not the website maintenance firm has worked with clients that are similar or in a related industry as this will help determine the experience they have in working with these types of businesses. At Alliance, our team has worked with a variety of local clients, ranging from large consulting and enterprise security firms, to government agencies and international NGOs. Many of these industries require a high level of security and attention to detail when organizing their content structure. The ability to work with a wide range of different industries has helped us to better understand the competitive landscape and how needs vary greatly across different verticals. Take a look at some of our client testimonials here.

Advanced Security Credentials:

This is another area that varies greatly among vendors depending on their client portfolio, but is important to consider in the DMV area. Many industries in the Washington, DC area demand a high standard for security measures, as adjustments or changes on the site often contain confidential information, so you want to make sure the vendor you choose is qualified in this area. In instances where you need a credentialed individual to work at these secured client locations, Alliance has the ability to provide assistance to these types of clients as a result of our previous work with government agencies, financial institutions, and security firms.

Website design, development and website maintenance in Maryland. Our team helps clients drive growth that matters. For more information about our services contact us here.